FAQ

FAQ

  • Q: How SEPA to BITCOIN works?

    28-11-2020

    You can easily convert euros from your bank account with Internet Banking or Mobile Banking on account of SEPA to BITCOIN. When we received payment on our account, we automatically send you for 5 minutes into your wallet equivalent of value of bitcoin. New customers, who will provide payment the first time, they have to go through process of fast and simply verification.

  • Q: How process of customer verification runs?

    28-11-2020

    If the process of converting of bitcoins or euros fails, we need your telephone number and email address. When you register your required information, we send you as soon as possible to your email your bank instructions for make payment.

  • Q: Why SEPA to BITCOIN?

    28-11-2020

    Our mission is to have a lot of owners of bitcoins. We want to help to its massive adaptation between people. Our way of saving is fast, not difficult and also safe. You become owner of first bitcoin immediately you buy it. You can´t buy different investment package, also you can´t buy various “tokens” which future is uncertain. SEPA to BITCOIN doesn´t have any impact on your bitcoins, immediately you have bitcoins in your wallet – you are owner. “Your money, your bitcoin”

  • Q: For who is SEPA to BITCOIN for?

    28-11-2020

    The answer is simple, SEPA to BITCOIN is for everyone. Everyone who thinks on futures, either you start with bitcoin or you are seasoned investor, trader, holder…

  • Q: What is prepayment of SEPA to BITCOIN?

    28-11-2020

    You don´t pay any prepayment in SEPA to BITCOIN. You decide how often you save. Minimal transfer on our account is 25 €. We take charge from each payment 3 %. We give the lowest, possible charge for transfer bitcoins into your wallet. The value of charge depends on occupancy of bitcoin web. Of course, transfer will be taking longer. However it is long-time investment and this delay is not for damage.

  • Q: What wallets we support?

    28-11-2020

    SEPA to BITCOIN doesn´t want to limit you in choose your Bitcoin Wallet. You decide, which wallet do you prefer the most. If you don´t have wallet, you may see this page and choose from available “bitcoin wallets”. In generally, wallet is yours in the fact, when you know its “private key”. More about addresses, private keys you see here. “Not Your Private Keys, Not Your Bitcoin”

  • Q: What bank accounts support of SEPA to BITCOIN?

    28-11-2020

    Our company supports every bank account in Europe, from which is possible make payment in euros. You have to fulfill two important conditions. The first one is to your account has to have your name, or name your company, or organisation and also payment must be done as SEPA transfer on account. List of supported countries and the next information find here.

  • Q: What was happened if I mistakenly send payment as SWIFT and no SEPA?

    28-11-2020

    In this case we take charge 5 €. Mostly bank automatically change payment on SEPA transfer according to your IBAN, or BIC. If not, and we received SWIFT payment, we will inform you and finally we take charge from you.

  • Q: Can I save bitcoins for my company, sending deposit from my company account?

    28-11-2020

    I am sorry, but it is not possible in the range of keeping strict rules AML/KYC. Received payments from company account won´t be accepted, they will be automatically give back to sender.

  • Q: In which intervals can I buy bitcoins through SEPA to BITCOIN?

    28-11-2020

    It´s really on you, when will you decide to improve transfer from your bank account, it can be daily, weekly, monthly, quarterly, or yearly.

  • Q: What are limits for make payment in euro?

    28-11-2020

    Minimal amount for one transaction is 25 €, because there are fix transactional costs on SEPA transfer. Maximal amount is 5 000 € for one transaction. Payments bigger than 5 000€ will be automatically refused and given back to sender. And aslo there is limit of 14 900 € per user per month In case of reduce the risk of cheating is possible, that you after achieved some saved amount, we required from you the next information, which are needed for your identification.

  • Q: Is it possible to dispose to bitcoins of SEPA to BITCOIN?

    28-11-2020

    No, it is not possible change your Bitcoin address connected with your reference code. There aren´t any commissions for login to SEPA to BITCOIN, we can´t be sure, that you are do it, who really wants to change address. It can be problem with secure wallet, because people with bad ideas can persuade team of support of our company, to change your address and you don´t know about it. If you safety change your address, please, register again and gain new reference code. Don´t forget change this new reference code on your bank account in SEPA – standing order.

  • Q: Is it possible to change Bitcoin Wallet after some time?

    28-11-2020

    No, it is not possible change your Bitcoin address connected with your reference code. There aren´t any commissions for login to SEPA to BITCOIN, we can´t be sure, that you are do it, who really wants to change address. It can be problem with secure wallet, because people with bad ideas can persuade team of support of our company, to change your address and you don´t know about it. If you safety change your address, please, register again and gain new reference code. Don´t forget change this new reference code on your bank account in SEPA – standing order.

  • Q: How long does SEPA to BITCOIN take to need for processing my order?

    28-11-2020

    By contrast with usual bitcoin exchanges, we don´t know market price of bitcoins, which you want to buy it because of time transfer between you bank and bank of SEPA to BITCOIN. Your deposit is converted to bitcoins at day of received payment to our bank account. This transaction can take 0 – 3 work days. We design company SEPA to BITCOIN to facilitate plan of saving bitcoins from long-time perspective. In this case we think, that this slightly delay is accepted because of comfort of our service.